Privacy Policy - STAR Institute

(Articles 8, 13, 14 and 21 of the General Data Protection Regulation – GDPR)

This website is owned by Star Institute. This privacy statement explains how personal information collected about you is used.

What information is collected about you?

Information is collected from you when you register on our website, place a request to purchase products or services or fill out a contact form. Information is also collected when you voluntarily fill out questionnaires, use the chat tool, participate in forums or provide opinions (“feedback”). Website usage information is collected using cookies.

When we need to obtain personal information that identifies you, this does not serve any purpose other than to quickly and individually obtain the requested information(s).

Our website can be visited without identifying yourself or revealing personal information. Our server counts the number of visits and not the number of email visits.

This information is aggregated to measure the number of visits, average time spent on site, pages visited, etc.

Star Institute uses this information to measure the number of hits and improve the website's content.

However, there will be situations that may require personal information, such as name and address. When information is required, it will be referenced with *.

How do we use your information?

The data collected is used to process your order, manage your account and, if you agree, send you by email information about other products and services that we think may be of interest to you.

Star Institute does not share your information for marketing campaigns with companies.

When processing your request, we may send your data to banking entities and credit agencies in the case of requesting credit simulations or renting for a business that is in agreement with both parties.

If at any time you notice that Star Institute's database is being violated for misuse, please report it immediately to the email: info@starinstitute.pt and Star Institute will make every effort to promptly determine and correct the problem.

The personal information that Star Institute requests is only used by Star Institute to respond to your requests or suggestions for improvements.

It is Star Institute's policy not to share any information outside of our company without your knowledge or consent.

Star Institute can manage the website online to better understand the needs and profile of visitors. When Star Institute administers a survey, it will try to tell you how we will use that information, if we do.

Marketing

Star Institute may send information about products and services that may be or may be of interest to you. If you previously gave your consent, you can always choose to unsubscribe. You have the right at any time not to allow yourself to be contacted for marketing campaigns, simply by sending an email to info@starinstitute.pt.

Access and correction of your information

You have the right to request a copy of the information that Star Institute has about you. If you would like to request a copy of partial or total information held by Star Institute, please send an email to info@starinstitute.pt or by letter to Lugar do Pombal, Zona Industrial do Salgueiro, 3530-259 Mangualde. A small fee may be charged for the service if changes or requests are abusive.

Star Institute wishes to be certain of the accuracy and reliability of the information it holds about you. You can request the correction or removal of information that is not up to date.

Cookie policy

They are small text files saved on your computer that serve to collect information about your device and information about your user experience. This information is used to record the number of visits made and compile statistical information about the Website's activity, save the products in your shopping cart (if used) so that you can continue the order at any other time. These cookies can be read by Star Institute and you, and you can delete them if you wish.

Information regarding cookies is controlled and accessed by the website owner.

In accordance with the information provided above, as a user, you expressly consent to the use of the cookies referred to for the purposes intended for each of them.

Specific information about third-party cookies, “Google Analytics” can be obtained through the address https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage and the “AddThis” service through the address http: //www.addthis.com/privacy.

Star Institute is not responsible for the content and accuracy of the terms and conditions of use, privacy policies and cookie policies of third parties referred to above.

You can obtain more information by visiting https://www.aboutcookies.org or https://www.allaboutcookies.org You can configure your browser not to accept cookies and the websites mentioned above explain how to remove them. However, failure to accept cookies may result in some website features running incorrectly.

None of the cookies used are essential for the use of the website, for a particular functionality or for improving performance.

The use of cookies by Star Institute aims to analyze the use of the website and allow you to have a smooth browsing experience. At no time does Star Institute collect personal data through cookies.

>Cookies will not be used for any purpose other than those mentioned in the previous point.

Other websites

This website contains links to other websites. This privacy statement only applies to this website. You should read the privacy policies of other websites.

Changes to this privacy notice

Star Institute's privacy policies are regularly reviewed and any changes will be published on this website. The last update is November 2, 2023.

Contacts

If you have any questions about our privacy policy or the information we have about you, please contact us.